WFH Policy Template
A customizable work-from-home policy template for Western Australian employers. Based on successful implementations across multiple industries.
Only 25% of WA businesses have a formal WFH policy
Most employers are flying blind on remote work. This template gives you a professional, legally-aware starting point.
Source: Business WA / Chamber of Commerce 2025
About This Template
This policy template is based on research from successful hybrid work implementations across Western Australia. It's designed to be customizable for organizations of all sizes, from startups to government departments.
What This Template Covers
Which roles and employees can participate
Core hours, office days, remote days
How productivity is measured remotely
What the company provides vs. employee responsibility
Response times, availability, tools
Ergonomic requirements, home office setup
The Policy Template
Copy and customize this template for your organization. Sections in [brackets] should be replaced with your specific details.
[Company Name]
Hybrid & Remote Work Policy
Effective: [Date] | Version: [X.X] | Owner: [HR/Leadership]
1. Purpose
[Company Name] recognizes that flexible work arrangements benefit both employees and the organization. This policy outlines the framework for hybrid and remote work, ensuring:
- Maintained or improved productivity and performance
- Continued team collaboration and communication
- Employee well-being and work-life balance
- Business continuity and operational efficiency
2. Scope
This policy applies to all [full-time/part-time] employees of [Company Name] whose roles are suitable for hybrid or remote work arrangements.
3. Eligibility
3.1 Suitable Roles
Eligibility for hybrid/remote work is determined by:
- Job function: Work can be performed effectively outside the office
- Technology requirements: Role can be supported with existing tools and systems
- Client/service needs: In-person presence is not essential for core duties
- Performance: Employee meets performance expectations and has no current performance issues
3.2 Ineligible Roles
The following roles are generally not suitable for remote work:
- Roles requiring physical presence (e.g., reception, facilities, hardware maintenance)
- Roles requiring in-person client/service delivery
- Roles with specific security or regulatory requirements
Note: Managers may approve exceptions on a case-by-case basis.
4. Work Arrangements
4.1 Hybrid Schedule
Eligible employees may work from home up to [2-3] days per week, subject to manager approval and team needs.
Standard Hybrid Schedule:
- Office days: [e.g., Tuesdays and Thursdays] for team collaboration, meetings, and in-person work
- Remote days: [e.g., Monday, Wednesday, Friday] for focused work and virtual collaboration
- Core hours: [e.g., 10am-3pm AWST] when all employees must be available
4.2 Full-Time Remote
Full-time remote arrangements may be approved in exceptional circumstances, subject to:
- Business justification and manager approval
- Quarterly in-office attendance for team events (minimum [X] days per quarter)
- Enhanced performance monitoring and reporting
5. Approval Process
5.1 Initial Approval
Employees seeking hybrid/remote arrangements should:
- Discuss eligibility with their manager
- Complete the Hybrid Work Request Form
- Receive written approval before commencing remote work
5.2 Trial Period
New hybrid arrangements commence with a [3-month] trial period, after which:
- Performance and outcomes are reviewed jointly by employee and manager
- Arrangement may be continued, adjusted, or discontinued
- Decision is documented and filed with HR
5.3 Ongoing Review
Hybrid arrangements are reviewed [annually/biannually] or when circumstances change significantly.
6. Performance Expectations
Remote work is a privilege, not a right. Employees working remotely must:
- Maintain productivity: Meet or exceed performance standards
- Be available: Responsive during core hours via [Slack/Teams/Phone]
- Meet deadlines: Deliver work on time, communicating proactively if issues arise
- Attend meetings: Participate in all scheduled virtual and in-person meetings
- Communicate proactively: Over-communicate status, blockers, and progress
Performance Monitoring
Performance is assessed based on outcomes and deliverables, not hours logged. Employees who fail to meet performance expectations while working remotely may have their hybrid arrangement revoked.
7. Communication & Availability
7.1 Core Hours
All hybrid employees must be available during core hours: [e.g., 10am-3pm AWST]. Outside core hours, employees have flexibility to manage their schedules.
7.2 Response Times
| Channel | Expected Response Time |
|---|---|
| Urgent calls/texts | [15 minutes] during core hours |
| Slack/Teams messages | [30 minutes] during core hours |
| Emails | [2 hours] during core hours |
| Non-urgent matters | By end of business day |
7.3 Meeting Etiquette
- Video on for all meetings (unless connection issues prevent it)
- Join on time, with camera and microphone tested
- Use appropriate background or virtual background
- Mute when not speaking to reduce background noise
8. Equipment & Expenses
8.1 Company-Provided Equipment
[Company Name] provides the following for hybrid employees:
- Laptop computer with necessary software
- Monitor (up to [X] per employee)
- Keyboard, mouse, and headset
- VPN access and security software
Equipment remains company property and must be returned upon employment end.
8.2 Employee-Provided Items
Employees are responsible for:
- Reliable internet connection (minimum [X] Mbps)
- Dedicated workspace (desk, chair)
- Workspace-related utilities (electricity, heating/cooling)
8.3 Expense Reimbursement
The following expenses are [not] reimbursable:
- Home internet costs (employees may claim [X%] as tax deduction)
- Workspace furniture beyond company-provided items
- Workspace utilities and overheads
Note: This policy aligns with current Australian Taxation Office guidelines.
9. Health & Safety
9.1 Ergonomic Requirements
Employees must ensure their home workspace meets basic ergonomic standards:
- Chair with back support and adjustable height
- Desk at appropriate height (or standing desk converter)
- Monitor positioned at eye level, arm's length away
- Adequate lighting to minimize eye strain
9.2 Work Hours & Breaks
Remote employees must:
- Take regular breaks ([5 minutes] every hour, [30 minutes] for meals)
- Log off at reasonable hours (maintain work-life boundaries)
- Record overtime if required by role/award
Workstation Assessment
Employees may request a workstation assessment from [HR/OHS] to ensure their home setup meets safety standards.
10. Data Security & Privacy
Remote employees must adhere to all company policies regarding:
- Data protection and confidentiality
- Use of company systems and devices
- Password security and two-factor authentication
- Not sharing company devices with family members
- Secure disposal of physical documents
Breaches of data security policy may result in immediate termination of remote work privileges.
11. Team Collaboration
11.1 Office Days
Office days are prioritized for:
- Team meetings and standups
- Collaborative work and brainstorming
- Social connection and team building
- Client meetings (if preferred in-person)
11.2 Virtual Collaboration
To maintain team cohesion while remote:
- Keep video on during meetings to maintain face-to-face connection
- Participate in virtual social events (happy hours, games, coffee chats)
- Share updates proactively in team channels
- Reach out to colleagues regularly, not just for work tasks
12. Policy Violations
Violations of this policy may result in:
- First offense: Verbal or written warning
- Second offense: Suspension of hybrid work privileges for [X] weeks
- Third offense: Permanent revocation of hybrid work arrangement
Serious violations (e.g., data breaches) may result in immediate termination of hybrid arrangements and/or employment.
13. Policy Review
This policy is reviewed [annually] or as required by changes in:
- Employment law and regulations
- Technology and work practices
- Company needs and employee feedback
14. Related Documents
Questions? Contact [HR/Manager Name] at [email] or [phone].
This policy is based on research from the AHRI Hybrid and Flexible Working Report 2025, Stanford University remote work research (Bloom et al.), and successful implementations across Western Australian organisations.
Implementation Tips
Having a policy is just the first step. Successful implementation requires communication, training, and ongoing feedback.
Train your managers first
The biggest predictor of hybrid success is manager capability. Invest in training before rolling out to the whole company.
Communicate early and often
Explain the why behind the policy. Share success stories. Be transparent about how it's working.
Start with a pilot
Test with one team or department first. Work out the kinks before broader rollout.
Iterate based on feedback
Your first version won't be perfect. Survey employees regularly and make adjustments.
Sources
Calculate the ROI of WFH
Show your leadership team exactly how much WFH saves in real dollars.